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Freshdesk

Freshdesk by Freshworks is an AI-powered customer service platform that brings everything into one unified view. It features Freddy AI for intelligent automation, helping support agents work more efficiently with AI-powered email assistance and chatbots that handle up to 30% of inquiries.

freemium customer-support Est. 2010
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Key Features

✓ Freddy AI
✓ unified ticketing
✓ AI chatbots
✓ knowledge base
✓ multi-channel support

About Freshdesk

Freshdesk by Freshworks is an AI-powered customer service platform that brings everything into one unified view. It features Freddy AI for intelligent automation, helping support agents work more efficiently with AI-powered email assistance and chatbots that handle up to 30% of inquiries.